Prospero aims to be the leading customer feedback tool for the tourism sector. It provides clients with live online reporting, measurable customer feedback, industry benchmarking and helps you develop a meaningful action plan to achieve business growth.

• Tailored surveys - surveys specifically designed for individual segments of the tourism industry – from motorhome and campervan companies, to accommodation providers, ski areas and airports.  We work with any sector that has a requirement for measured results through customer surveying and benchmarking.
• Flexible - customers can provide feedback through questionnaires in a number of ways while they are still using your service - completed online, e.g. through an iPad or PC, or using paper surveys; or they can be sent as an email link to the customer after they have left you. 
• Secure - tourism businesses using Prospero access their reporting via a secure online link and can see feedback as soon as it is entered by their customers. 
• Measureable - results are measurable, giving you the confidence to make well informed strategic and operational business decisions leading to increased profitability and business growth.